Salesforce Administrator Course

Transition to a Tech career – Become a Certified Salesforce Admin Specialist in 5 weeks

Join more than 200 women who transitioned to the Tech industry in less than two months of taking this course

Learn all you need to know to get started in your journey to Salesforce administration

USD 650/NGN 250,000

What You’ll Learn

  • All you need to kick-start and be successful as a Salesforce CRM operator/analyst
  • Very simplified concepts and key points in Salesforce CRM
  • The characteristics and personality traits you need to learn as a Salesforce CRM Admin
  • Hot Salesforce CRM jobs available and how you can get one for yourself
  • The tools, techniques and processes all Salesforce CRM operators need to know
  • User Interface, Settings, Leads/Contacts/Companies
  • Details about Campaign, Sales Funnel, Billing and Invoicing
  • Tasks and Calendars in Salesforce
  • Understand in deep about Call Logs and Customer Support
  • CV and LinkedIn audit

Course Outline

  • Week 1: Demonstration of Sales and Service Cloud Production Environment, User Configuration Excercise and Company Configuration Excercise
  • Practicals: User Configuration and Domain Setup
  • Week 2: Introduction to Fields, Object (Standard and Custom), Page layout, Layout Assignments, Record types, Action buttons Custom Application and Lightining App Builder
  • Practicals: Create New Object, Record type, Page layout, Lightining Path and Assigning to profile
  • Week 3: Introduction to Sales Process and Campaigns, Web-to-Lead, Opportunity etc.
  • Practicals: Setup Web-to-Lead form, Convert leads to opportunities and Create campaign for old leads.
  • Class Project
  • Week 4: Introduction to Case management, Activity Management, Macros And Channels, Data management (Import and Export) Exercise, Report types, Reports and Dashboards
  • Practicals: Redesign Case management, Macros, Report types, Reports and Dashboards
  • Week 5: Introduction to Data management (Import and Export) Exercise, Workflow rules, Process Builder and Flows with Excercises
  • Practicals: Data Import Wizard, Create Workflow Rules (Email Alert) and Build Processes Using Process builders
  • Week 6 (Optional): Interview Questions Assessments, Resume Assessments and Project Appraisal

We have taught Salesforce CRM professionals who are thriving in their roles as Salesforce Administrators.

Read the stories of our students and their experiences after taking our Salesforce CRM Course here.

USD 650/NGN 250,000

Upcoming Cohort Intake

[ecs-list-events cat=’Salesforce Cohorts’]

Course Requirements

  • No knowledge of coding required
  • No prior job experience on tech required
  • Note taking is essential in this course. A pen and a notebook will be required.
  • Computer and Strong internet
  • Modules will have specific outputs. These outputs must be accomplished prior to starting the next modules. 

Benefits of Taking the Course

  • You will become a Salesforce CRM professional equipped with all the skills and experiences needed to kick-start your Salesforce career once you complete this programme
  • You will get all the information you need to get a job as a Salesforce CRM professional with great salary
  • You will be able to fit into an ever-relevant and ever-on-demand industry that is ready to take in fresh talent like you
  • Access to freebies, a community and mentoring by the facilitators even after the class


Read the stories of our ex-students who are excited to be thriving in their learning.

I am an Administrative/HR Administrator. I have worked in this capacity for over 8 years and I can say it’s so rewarding. I thought it will be great to transition to IT being an in-demand career in Canada (planning to relocate to Canada). I decided to register for the Salesforce training and I can say that I have no regrets. The training is hands-on and there are lots of resources available for me to work with. Ugo is an excellent teacher. Woah he is good, he ensures that we understand the topics. I aspire to know as much as he does. It’s great to have a platform like this where you can learn from the comfort of your home. Uh the convener is helpful too. She goes the extra mile to make sure that the objective of heelsandtech is achieved. She never leaves you to yourself she will call to find out how you and doing. Her post on mindset pushes me to go on when I feel tired (I do feel exhausted sometimes)

My experience so far has been eye opening, phenomenal and interesting. I am not surprised I enjoyed my training, because when I put my mind to something I believe I can achieve it with the help of God. Salesforce is a Customer Relationship Management tool (there are others) and CRM in a lay man’s term helps to manage a company’s customer data. The interesting thing is that there is a free platform for you to learn all you need to know about the Salesforce where you learn hands on, but taking the course has taught me more than I would have learnt on the free platform, because you are learning from people who are already doing it.


Free Webinars on Salesforce CRM You May Like to Watch

Introduction to Salesforce CRM
Tayo’s Journey from Heels & Tech to Amazon USA
Opportunities in the Salesforce Industry

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