Introduction to Salesforce CRM
According to Wikipedia, Customer relationship management (CRM) is one of many different approaches that allow a company to manage and analyze its own interactions with its past, current and potential customers.
One of the many tools used by large organizations to manage such is the Salesforce CRM. Salesforce is used in nearly every industry and companies today, and it keeps expanding in the market.
In 2017, the company increased its market share than all other top CRM providers combined. The continued growth of Salesforce also drives a strong demand for Salesforce professionals. The so-called Salesforce Economy is expected to create 3.3 million new jobs by 2022. And these are high-paying job. The average salary for a Salesforce Administrator in 2018 is $85,000, with some positions paying more.
If you’re interested in a career in this fast-growing field, the place to start is with the Salesforce Administration.