Many Years ago, Organizations used to save their customer information on paper or an excel sheet. Making sense of this information collected became cumbersome. Technology companies found a solution to this by creating a software solely for managing customers called Customer Relationship Management (CRM).
This application has helped so many organizations globally save all their customer information, purchase history, contact information, improve and automate processes and also make sound decisions.
The customer journey is a broad one. It starts from making enquiries about a product or service, purchasing a product after so much back and forth with the customer agent, making a complaint to the company after the purchase of the product, the company offering exchange or discount and so many activities right.
Now, a lot of software organizations do not have an application that can give a 360 degree view of the customer footprint. What some organizations do is to buy different smaller applications that can fix this problem and in turn integrate them into each other which can take weeks or months.
Salesforce as a Software and a service company has all this features on one platform and an organization can see all the information needed at a glance, make informed decisions and grow their business.
This has differentiated it from all other competitors in the game.
Salesforce helps you see your customer information at a glance and it can also be used across industries such as Sales, Logistics26, Manufacturing etc..
Salesforce is not just an app, it is an entire platform and has built an awesome community over the years.
Salesforce encourages developers to build their own individual application, This now runs into thousands and has helped meet the needs of companies using Salesforce in different industries all over the world. These developers have created cutting edge applications that have made the Salesforce platform innovative.
These third–party developers are constantly creating cutting–edge technologies to meet the needs of a company, and this makes the Salesforce platform infinitely innovative.
Salesforce administrators are currently the most sought-after CRM professionals in the market, and they will continue to be in demand well into decades to come. Once an innovative company begins to use Salesforce to its fullest potential, it increases the automation processes of the company. Salesforce administrators are then employed to use the Salesforce platform to run the company’s automated business processes. This means that Salesforce professionals will continue to be the most sought-after CRM resource well into the future because more and more companies will continue to automate their business processes now and in years to come.
Entry-level Salesforce professionals can expect to make between $55,000 to $70,000 a year, even if they have never heard of Salesforce prior to getting certified. Having a background in sales or marketing may up expert’s earnings to about $65,000 to $80,000 per annum.
In the tech world today having Salesforce expertise together with how you can use your skills and knowledge to increase business revenue are interestingly more important to a company. That being said, to become a Salesforce professional your Salesforce certifications as well as any previous Salesforce work experience i.e. Volunteering with a nonprofit are what make recruiters drawn to you.
A junior person within the ranks of a Salesforce professional is usually someone who has less than 3 years of experience. From year 3 and on, a Salesforce professional becomes an intermediate or even expert–level resource, and once they get past year 5, it’s as good as getting tenure. A new person can expect around $55,000 – $70,000 a year, even without technical expertise or a college degree. Then, in the second year, that amount goes up to between $80,000 to $90,000, and in the third year, it will likely be at least $100,000 a year. Around year 5, you’ll probably tap out at about $130,000 to $150,000 as a full-time individual. However, if this person leaves the company and joins a Salesforce consulting firm, the income can be pushed up the $150,000 to $180,000 range. If perhaps they go into business for themselves and do freelance Salesforce consulting, that amount can go up to $200,000 to $300,000.
Does the idea of thinking about the way a business is efficiently managed or how one works appeal to you? How the buyer’s journey of acquiring new leads, building a relationship when a form is filled, a call is made or an email is sent? Does this intrigue you? Are you glad to understand how a product or service is sold and how follow up and support are provided afterwards?
If you think getting a better understanding or getting involved in these processes could be even slightly interesting, then you are great fit for a Salesforce career. Asides from this you need to make sure you are intentional about understanding the Salesforce career path and that you truly are ready to put in the work and be involved in the tech space. We are proud to say that we have trained many students who were clueless about Salesforce but in their 3rd week of training began getting job offers because of the effort and intentionality they put into their trainings through our guidance.
On top of having hands on training and mentorship with us, you’re also going to understand how to position yourself for a Salesforce career path by using tools like LinkedIn to build your personal branding online, so that you can showcase your current skills and your interests to attract potential employers globally. You will be trained every step of the way by astute and skilled facilitators in CRM, our community is one that understands the seeming scare assumed in the tech space about being entirely math inclined, we assure you that we will hold your hands through the process and see you through with our mentoring and support management.
Our 8-week boot camp is one that is enjoyable as long as you are willing and ready to learn with our guidance you will become a full on sought after Salesforce Administrator, our previous students can attest to this very truth.
Yes, you will receive a SalesForce CRM Certification of Completion of this course.
(A Heels & Tech Certificate of Completion which you can download as a pdf)
Yes, of course! You can add this SalesForce CRM Certification to your CV or Resume
Students are allowed to withdraw between 1-2 weeks before classes start and this is only acceptable via email: email@example.com.
Unfortunately, there is no refund 5 days before classes starts as by then, we already created personalized materials for every students.
We can do 80:20 installment payment.
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