WE ARE HIRING: SALES REPRESENTATIVE & COURSE MANAGER
Role Objective
Drive revenue growth by converting prospective learners into enrolled students while coordinating course delivery, supporting facilitators, monitoring student engagement, and ensuring a smooth learning experience from enrolment to course completion.
Key Responsibilities:
Sales & Business Development
Promote and sell HT courses and training programmes.
Follow up on leads, respond to enquiries, and convert prospects into paying students.
Implement sales strategies and achieve daily, weekly, and monthly targets.
Maintain strong relationships with prospective and enrolled students.
Provide accurate information on courses, fees, schedules, and enrolment processes.
Course Management & Student Support
Coordinate course schedules, class activities, and facilitator engagements.
Ensure students receive timely onboarding information, class links, learning materials, and updates.
Monitor student attendance, participation, assignments, and progress.
Follow up with students on engagement, outstanding tasks, and course completion.
Liaise with facilitators to ensure classes run smoothly and learning objectives are achieved.
Escalate student concerns, class disruptions, and learning support needs to the appropriate team.
Maintain accurate course records, student information, and enrolment updates.
Reporting & Administration
Submit daily and weekly reports on sales performance, lead conversion, student engagement, and course progress.
Maintain accurate records using HT’s approved tools and systems.
Identify opportunities to improve sales conversion, student retention, and the overall learning experience.
Required Qualities
Excellent communication and interpersonal skills.
Strong organisational, coordination, and problem-solving abilities.
Target-driven, proactive, and results-oriented.
Good verbal and written English skills.
Tech-savvy and comfortable using AI tools, CRM systems, and digital collaboration platforms.
Ability to manage multiple responsibilities and meet deadlines.
Strong networking, follow-up, and relationship-management skills.
Willingness to learn, adapt, and grow with the organisation.
Previous experience in sales, customer service, education, or course administration is an advantage.
Application Requirements
A guarantor is required.
Applicants must demonstrate professionalism, accountability, and a commitment to excellent customer and student experiences.
Interested? Send your CV to coursemanager@heelsandtech.com with the subject: Sales Representative & Course Manager Application.
