IT Business Analyst

Job Summary:

The Business Analyst will be responsible for analyzing business requirements, collaborating with stakeholders, and translating those requirements into technical specifications. This individual will play a crucial role in ensuring that software solutions align with the organization’s strategic objectives and meet the needs of end-users.

Responsibilities:

● Client requirement gathering.

● Create clear and comprehensive requirement documents, user stories, use cases, process flows, and other relevant documentation to facilitate development and testing.

● Effectively ensure clear communication and alignment among cross-functional teams.

● Conduct detailed analysis of business processes, identifying areas for improvement and recommending solutions.

● Work closely with cross-functional teams, including developers, testers, and project managers, to ensure successful implementation of software solutions.

● Collaborate with QA teams and business users during UAT to ensure requirements are accurately implemented, defects are identified and resolved, and the software meets business needs.

● Regularly update and maintain requirement documentation, process flows, user guides, and other relevant documentation to reflect changes, updates, or enhancements.

● Stay abreast of industry trends and best practices in software development and business analysis, sharing knowledge with the team to drive continuous improvement.

Requirements:

● Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.

● Strong knowledge of software development methodologies, such as Agile or Waterfall.

● Proficient in requirements gathering techniques, business process modeling, and use case development.

● Experience working with cross-functional teams and managing relationships with stakeholders.

● Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions.

● Detail-oriented with strong organizational skills, able to prioritize and manage multiple tasks simultaneously.

KPIs:

● Documentation Quality:

○Evaluation score for the clarity, completeness, and usefulness of requirement documents, user stories, process flows, and other related documentation produced by the business analyst.

● Stakeholder Satisfaction Score:

○ Average score or feedback from stakeholders (e.g., product owners,project manager, users, developers) regarding the quality and effectiveness of the business analyst’s work.

● Requirement Accuracy Rate:

○ Percentage of requirements gathered by the business analyst that are correctly interpreted and implemented by the development team without major revisions.

Location: Yaba, Lagos

PLEASE NOTE THAT THIS IS A FULL-TIME ONSITE ROLE.