ServiceNow provides a cloud-based platform that helps businesses automate and streamline their operations. Known as the Now Platform, it offers a variety of applications and services that manage processes in areas like IT operations, customer service, human resources, and security operations. The platform is accessible over the internet, allowing organizations to use it without needing to install software on their own servers. This software-as-a-service (SaaS) model enables ServiceNow to generate recurring revenue through subscription fees. Unlike many competitors, ServiceNow focuses on large enterprises across various industries, including healthcare and finance, aiming to enhance efficiency and service delivery through digital transformation. The company’s goal is to assist organizations in modernizing their operations and improving both customer and employee experiences.
Requirements
- Currently enrolled in an accredited university as a full time student, pursuing a Bachelor’s degree in computer science or related discipline with an expected graduation date no earlier than December 2025
- The discipline to focus on high impact activities
- Experience defining and capturing product requirements and transforming them into a product roadmap
- Deep curiosity about customer needs, and desire in building customer relationships and delivering customer-centric solutions
Responsibilities
Develop multi-mode communications that convey a clear understanding of the needs of different audiences
Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue
Communicate product priorities
Work with multiple teams to guide projects through development and bring high-quality products to life
Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
Work with multiple teams
Think strategically, learn fast and communicate with impact.
Benefits
Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time
